Tacit Dimension II

Tacit Dimension II
2006.01.28 12:52

'I respond to my guests with a smile.'
We are encouraged to attach the sticker below the name plate, which says as above only after we feel convinced to be able to do so.
I don't like to attach such a sticker. Because this is just a statement of common sense. We don't attach a sticker which says ' I don't kill humans.' or ' I don't steal money.' These rules belong to our tacit dimension. Everybody knows it's correct, and we daren't to express it's so. I've been already able to practice so naturally, so I find no reason to attach such sticker furthermore.
I don't attach a sticker.
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Okay Mr. Mercedo(Score:2)
by Allen Zadr (767458) <{Allen.Zadr} {at} {gmail.com}> on 2006.01.28 13:29 (#14588681) (Last Journal: 2006.02.15 16:48)
I see you don't have your smile sticker attached yet. You don't seem to have a problem smiling, are you refusing the sticker, simply, to be contrary?
Perhaps the sticker should be given as a reward for following the advise - a postive external statement - as opposed to a self-evaluative measure. It would make employees more willing to wear it.
In my opinion... it's part of a uniform, so I'd suggest not over-analyzing it, and simply treating it as a part of a uniform.
--Truth and honesty can be compatible with sales and business, it's people who choose otherwise.
Re:Okay Mr. Mercedo(Score:1)
by mercedo (822671) * on 2006.01.28 14:06 (#14588844) (http://mercedo-comments.blogspot.com/ Last Journal: 2006.02.24 14:13)
You don't seem to have a problem smiling, are you refusing the sticker, simply, to be contrary?
Yeah, yeah. I guess so.
I consulted my supervisor whether this is compulsory, he said no, it isn't, this ought to be voluntary basis.
I noticed sometimes they use these stickers as a sign of submission. Simply if I had been told to wear a sticker no matter how the reason of it, I would have done so. As a matter of fact, I had worn other stickers in the past, simply I took it for granted that to wear is a part of my job.
The case this time differs from the past case, since they are having us choose whether we wear depending on our decision. They are using this is a touchstone of royalty to the company. Probably majority people believe I am overreacting to such a minor case, and I am fairly flexible about wearing the sticker, though, I strongly warn that this is the beginning of totalitarianism.
--Ancient Greek Philosophers -18c Enlightenment Thinkers -Slashdotters[ Parent ]
Re:Okay Mr. Mercedo(Score:2)
by Degrees (220395) <degrees@[ ]cast.net ['com' in gap]> on 2006.01.28 14:48 (#14589123) (http://slashdot.org/~Degrees/journal Last Journal: 2006.02.23 9:45)
You have just hit upon my favorite Dilbert cartoon [comcast.net]
;-)
[ Parent ]
Re:Okay Mr. Mercedo(Score:1)
by mercedo (822671) * on 2006.01.28 15:27 (#14589366) (http://mercedo-comments.blogspot.com/ Last Journal: 2006.02.24 14:13)
I just realised that the sticker is not an description of myself, but an indication to other people, here to the customers. So if I wore the sticker, that would help them to know how they can get access to us.
--Ancient Greek Philosophers -18c Enlightenment Thinkers -Slashdotters[ Parent ]
Re:Okay Mr. Mercedo(Score:2)
by Allen Zadr (767458) <{Allen.Zadr} {at} {gmail.com}> on 2006.01.28 18:39 (#14590488) (Last Journal: 2006.02.15 16:48)
Yes, that's right. But you are also right. If you choose to conform, as a mark of totally free choice - then you choose to be part of the team. So you are right that there is a social-test, as well.
From a customer perspective... if you do not wear such a sticker, then every smile you give, lets others think you are trying hard, because you don't have a sticker yet. But... if you wear the sticker, but don't smile, then people will think that you've gotten your reward, and don't feel the need anymore... In otherwords, the whole point of having a sticker at all detracts from a positive customer experience. Good customer relations for the sake of humanity is replaced by required customer relations for the sake of the corporation.
That's to say.. a bad corporate decision overall. However, this doesn't mean that it isn't worth wearing it to smooth your own relations with the company itself.
--Truth and honesty can be compatible with sales and business, it's people who choose otherwise.[ Parent ]
A pity.(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.29 1:06 (#14592033) (Last Journal: 2005.05.01 22:12)
We don't attach a sticker which says ' I don't kill humans.'Which is a shame, because it would make it much easier for me to lure my victims...
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.
I don't eat people(Score:2)
by Morosoph (693565) on 2006.01.29 9:45 (#14593030) (http://homepage.ntlworld.com/tim.wesson/ Last Journal: 2006.02.08 7:38)
Eating people is wrong. [thurb.com]
--The death [tinyurl.com] of reason [slashdot.org][ Parent ]
Re:I don't eat people(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.29 20:32 (#14595735) (Last Journal: 2005.05.01 22:12)
Eating people is definitely wrong; the average oven just isn't large enough for a torso, and people are very dry without stuffing. Sure, you could just do a rack of ribs and smother it in some commercial barbeque sauce, but that's like burying someone in a McDonalds' burger wrapper...Serve chianti with liver? That's psycho!
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.[ Parent ]
Re:I don't eat people(Score:2)
by Morosoph (693565) on 2006.01.30 4:23 (#14596980) (http://homepage.ntlworld.com/tim.wesson/ Last Journal: 2006.02.08 7:38)
Serve chianti with liver? That's psycho!My Granddad will have strong red wine with anything! Chicken? Red. Fish? Red...
The wrong sauce... Deserves the fires of hell! Don't people realise what they're doing to culture?
--The death [tinyurl.com] of reason [slashdot.org][ Parent ]
Re:I don't eat people(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.30 6:46 (#14597248) (Last Journal: 2005.05.01 22:12)
Ah, now there's the real question with cannibalism: what is the best way to serve humanity?
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.[ Parent ]
Re:I don't eat people(Score:2)
by FidelCatsro (861135) * <fidelcatsroNO@SPAMgmail.com> on 2006.01.31 3:06 (#14605299) (Last Journal: 2006.02.24 14:46)
or for the lonely , you could try self service
--The only things certain in war are Propaganda and Death. You can never be sure which is which though[ Parent ]
Re:I don't eat people(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.31 9:24 (#14606475) (Last Journal: 2005.05.01 22:12)
Finger food?But that reminds me...Much to his mum and dad's dismayHorace ate himself one day.He didn't stop to say his grace,He just sat down and ate his face."We can't have this" his dad declared,"If that lad's ate he should be shared"But even as they watched they sawHorace eating more and more...(Sorry, I can't remember more off the top of my head. And I can't be arsed typing the rest.)
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.[ Parent ]
Re:I don't eat people(Score:2)
by FidelCatsro (861135) * <fidelcatsroNO@SPAMgmail.com> on 2006.01.31 10:23 (#14606917) (Last Journal: 2006.02.24 14:46)
No idea how it goes but I will guessBut even as they watched they sawHorace eating more and more...To his father then occurred a thoughtdoes he eat his belly or first his gobIf either of these disappear ,he can't even hope to eat no moreSo out of anger his mother did cryThe laws of physics still apply
--The only things certain in war are Propaganda and Death. You can never be sure which is which though[ Parent ]
Re:I don't eat people(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.31 20:38 (#14612696) (Last Journal: 2005.05.01 22:12)
Well, I can't remember the middle bit, but the end goes:'Til there he lay, a boy no moreJust a stomach on the floor.Nonetheless, since it was hisThey ate it...that's what haggis is.Its from Monty Python's* Big Red Book, a send-up of Hillaire Belloc. Physics whas never a concern, but not a bad guess.(*Does not being able to fully quote a passage of Python mean I have to turn in my nerd badge?)
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.[ Parent ]
Re:A pity.(Score:1)
by mercedo (822671) * on 2006.01.30 11:22 (#14599018) (http://mercedo-comments.blogspot.com/ Last Journal: 2006.02.24 14:13)
Exactly. I don't want to wear the sticker for the same reason. It's a shame. By and large, if I didn't respond to my customer with a smile, he would complain about me, it is regardless of whether I wear the sticker. We ought to welcome our customer with a smile at any time. But the presence of sticker under the name card just shows how the hosts were mean and didn't know such a basic manner.
Indeed this is a punishment. I don't wear the sticker unless our supervisor told us it's compulsory.
--Ancient Greek Philosophers -18c Enlightenment Thinkers -Slashdotters[ Parent ]
Re:A pity.(Score:2)
by Farmer Tim (530755) <roundfile@mindl[ ].com ['ess' in gap]> on 2006.01.31 8:43 (#14606245) (Last Journal: 2005.05.01 22:12)
I agree. I think stickers like that are demeaning to the person required to wear them, and leaves the customer feeling that any courtesy they receive comes from fear rather than a genuine desire to provide good service.I suppose it makes the management look like they're doing something, though...
--The difficulties nerds have with the world stem from the fact that not all problems can be solved by nerdery.[ Parent ]
Put the sticker on upside down(Score:2)
by tomhudson (43916) <hudson@nospAM.groupehudson.com> on 2006.01.30 18:34 (#14602883) (http://groupehudson.com/ Last Journal: 2006.02.26 11:10)
--- and frown at everyone. "A smile is a frown turned upside down."
... so "a frown is a smile because this sticker makes me vile."
--stupid warning signs [slashdot.org]
Re:Put the sticker on upside down(Score:1)
by mercedo (822671) * on 2006.02.01 7:25 (#14614786) (http://mercedo-comments.blogspot.com/ Last Journal: 2006.02.24 14:13)
Haha.. I will try. Every time people see it, they will point out that it's upside down.
Then I will reply.
It's not for my customers but for me.
--Ancient Greek Philosophers -18c Enlightenment Thinkers -Slashdotters[ Parent ]